Adventure Assurance

ADVENTURE ASSURANCE

Terms and Conditions for the Adventure Assurance program for Ikon Pass and Local Pass products.

IKON PASS ADVENTURE ASSURANCE PROGRAM (TERMS & CONDITIONS)

Adventure Assurance provides options that offer 20/21 Ikon Pass holders peace of mind to ski and ride throughout winter 20/21.

Should a 20/21 Ikon Pass holder not use their Ikon Pass product after June 4, 2020, for any reason, they may elect between September 10, 2020 and April 11, 2021 to receive a full credit for the purchase price of their unused 20/21 Ikon Pass to be used toward the purchase of a 21/22 Ikon Pass product, subject to applicable terms and conditions.

In addition, Ikon Pass, Ikon Base Pass, and Ikon Base Plus Pass holders can select All Destinations or One Eligible Destination before October 1, 2020 that will provide them a credit toward the purchase of a 21/22 Ikon Pass product, in the event minimum thresholds are met for eligible North American destination closures due to COVID-19 between December 10, 2020 and April 11, 2021, subject to applicable terms and conditions.

UNUSED 20/21 IKON PASS PRODUCTS MAY BE DEFERRED FOR PASS HOLDER CREDIT TOWARDS A WINTER 21/22 IKON PASS PRODUCT PURCHASE
  • Ikon Pass products received as a benefit associated with other non-Ikon Pass products that are not purchased by the pass holder directly from Ikon Pass, Inc. and/or complimentary passes are excluded from Adventure Assurance. Adventure Assurance may not apply to Ikon Pass products purchased from an authorized third party seller or from a tour operator as part of a bundled package or trip, and pass holders should discuss with their authorized third party seller or tour operator how Adventure Assurance applies to the Ikon Pass product that is part of their purchase.
  • 20/21 Ikon Pass holders can elect to defer use of their 20/21 Ikon Pass product for credit toward a 21/22 Ikon Pass product, if their 20/21 Ikon Pass has not been scanned or used to access any Ikon Pass destination location after June 4, 2020.
  • Deferral of an unused 20/21 Ikon Pass product is only available for pass products that are unused at the time of the deferral request. An Ikon Pass product is “unused” if the pass or the Friends and Family vouchers associated with the pass have not been scanned or used to access any Ikon Pass destination after June 4, 2020.
  • Pass deferral requests must be made by 20/21 Ikon Pass holders between September 10, 2020 and April 11, 2021. If you do not defer your unused 20/21 Ikon Pass product on or prior to April 11, 2021, then you are not eligible for an unused pass credit.
  • A deferral may be made by either the pass purchaser or the adult pass holder of any 20/21 Ikon Pass product. In each case, the associated credit will only be issued to the actual pass holder (who may not be the pass purchaser) of the deferred 20/21 Ikon Pass product.
  • All deferrals of 20/21 Ikon Pass products are final. Once an Ikon Pass is deferred, it is unusable for the 20/21 season.
  • A pass holder who has deferred their 20/21 Ikon Pass product may use their credit to repurchase a 20/21 Ikon Pass product as long as the 20/21 Ikon Pass products are still offered for sale, however the pass holder will be responsible for paying any price difference that may be incurred based on current prices at the time of purchase.
  • Credit amounts will be based on the 20/21 Ikon Pass holder’s actual purchase price for the 20/21 Ikon Pass product, less pass insurance, if applicable.
  • Credit amount will be issued in the currency by which the 20/21 Ikon Pass product was purchased from Ikon Pass, Inc. and shall not exceed the actual purchase price paid for the 20/21 Ikon Pass product.
  • Credit for any 20/21 Ikon Pass product will be applied to the account profile of the actual pass holder whose name is associated with the applicable 20/21 Ikon Pass product, and will be available for use towards that pass holder’s purchase of any one 21/22 Ikon Pass product. Credit is non-transferable.
  • Credit cannot be redeemed for cash value and no refunds or additional credits will be issued if the purchase price of the 21/22 Ikon Pass products purchased is less than the amount of the 20/21 credit.
  • If there is a price difference between the amount of the credit issued for the 20/21 Ikon Pass product and the Ikon Pass product purchased for the 21/22 winter season for whatever reason, including price increases, pass holder age or eligibility for certain discounts, the purchaser will be required to pay the price difference. Ikon Pass, Inc. will not issue partial refunds or credits if the cost of the 21/22 Ikon Pass product is less than the credit amount, and any remaining credit amount will be automatically forfeited upon the pass holder’s redemption of the 20/21 Ikon Pass credit for their one 21/22 Ikon Pass product.
  • Credit cannot be applied toward an individual destination mountain pass, frequency or ticket product. Credit may only be used for the purchase of a 21/22 Ikon Pass product, and any unused credit amount will expire at such time as 21/22 winter season Ikon Pass products are no longer available for purchase.
  • Adventure Assurance is only available on 20/21 Ikon Pass product purchases that are paid in full at the time of the deferral request or credit issuance. Pass holders enrolled in the 20/21 Ikon Pass payment plan may only defer their purchase in exchange for a credit or be eligible for a credit toward the purchase of a 21/22 Ikon Pass product, if all payments are paid in full either prior to or at the time of the deferral request or credit issuance.
  • There is no fee associated with Adventure Assurance. Other than as expressly stated here, all terms and conditions applicable to Ikon Pass product purchases remain in full force and effect and Ikon Pass products continue to be non-refundable.

IN THE EVENT ELIGIBLE NORTH AMERICAN IKON PASS DESTINATIONS MEET MINIMUM CLOSURE THRESHOLDS BETWEEN DECEMBER 10, 2020 AND APRIL 11, 2021 DUE TO COVID-19, 20/21 ELIGIBLE IKON PASS HOLDERS WILL BE ISSUED A PROPORTIONAL CREDIT AMOUNT TOWARD THE PURCHASE OF A 21/22 IKON PASS PRODUCT

If eligible North American Ikon Pass destinations meet minimum closure thresholds due to COVID-19 between December 10, 2020 and April 11, 2021, Ikon Pass will automatically issue a credit to 20/21 Ikon Pass, Ikon Base Pass, and Ikon Base Plus Pass holders, based on their destination selection, even if they’ve used their pass, subject to the following terms and conditions:

  • Ikon Session Pass is not eligible for any credit due to COVID-19 closures. All Ikon Pass products received as a benefit associated with other non-Ikon Pass products that are not purchased by the pass holder directly from Ikon Pass, Inc. and/or complimentary passes are excluded from Adventure Assurance. Adventure Assurance may not apply to Ikon Pass products purchased from an authorized third party seller or from a tour operator as part of a bundled package or trip, and pass holders should discuss with their authorized third party seller or tour operator how Adventure Assurance applies to the Ikon Pass product that is part of their purchase.
  • All 20/21 Ikon Pass, Ikon Base Pass, and Ikon Base Plus Pass holders are automatically enrolled to be eligible for a credit unless the Ikon Pass holder elects to defer his/her unused 20/21 Ikon Pass until the 21/22 winter season.
  • 20/21 Ikon Pass holders can select One Eligible Destination or All Destinations as their Adventure Assurance destination.
  • One Eligible Destination selections include Steamboat, Winter Park, Copper Mountain Resort, Eldora Mountain Resort, Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain, Big Bear Mountain Resort, Stratton, Sugarbush Resort, Snowshoe, Crystal Mountain, Solitude Mountain Resort, Tremblant, and Blue Mountain, provided no closure announcement has been made prior to October 1, 2020. In the event an Ikon Pass holder has already selected a destination that makes any closure announcement prior to October 1, 2020, that destination will no longer be an eligible destination and the pass holder will be required to select a new eligible destination or All Destinations. Failure to select a new eligible destination by October 1, 2020 will automatically default to All Destinations.
  • All Destinations includes all North American Ikon Pass destinations except CMH Heli-Skiing & Summer Adventures.
  • All 20/21 Ikon Pass holder accounts will automatically be set to All Destinations as their selection for eligibility to receive COVID-19 credits. A pass holder wanting to designate One Eligible Destination must choose their destination between September 10, 2020 and October 1, 2020. A One Eligible Destination selection is final and cannot be changed, provided however that if a 20/21 Ikon Pass holder’s previously selected One Eligible Destination issues a closure announcement for any reason whatsoever prior to October 1, 2020, the pass holder will be required to select a new eligible destination or All Destinations. Failure to select a new eligible destination by October 1, 2020 will automatically default to All Destinations.
  • If a 20/21 Ikon Pass holder selects One Eligible Destination as their Adventure Assurance destination and that Ikon Pass destination closes due to COVID-19 for at least 7 consecutive full days or 21 or more total full days between December 10, 2020 and April 11, 2021, the pass holder will receive a proportional credit of the actual purchase price paid for their used 20/21 pass to be used toward the purchase of a 21/22 Ikon Pass product. Once this initial threshold is met, the actual credit a pass holder will receive for their used 20/21 Ikon Pass will be based on the percentage of days your selected One Eligible Destination is closed due to COVID-19 during that 123 day period (between December 10, 2020 and April 11, 2021).
  • If a 20/21 Ikon Pass holder selects All Destinations as their Adventure Assurance destination and if any North American Ikon Pass destination remains closed due to COVID-19 for at least one full day between December 10, 2020 and April 11, 2021, the 20/21 Ikon Pass holder will receive a proportional credit of the actual purchase price paid for their used pass toward the purchase of a 21/22 Ikon Pass product. The actual credit a pass holder will receive for their used 20/21 Ikon Pass will be calculated based on the number of days any North American Ikon Pass destinations are closed due to COVID-19 during that 123 day period (between December 10, 2020 and April 11, 2021) divided by the total number of possible days at all North American Ikon Pass destinations during that 123 day period (between December 10, 2020 and April 11, 2021).
  • A qualifying closure of an eligible Ikon Pass destination due to COVID-19 requires the destination to have no uphill access by gondola or chairlift for the entire duration of the destination's normal daily operating hours, which is considered a full day. If an eligible Ikon Pass destination has 1 chairlift or gondola operational for all or part of a day, the destination is considered open. If an eligible destination includes more than one mountain as part of the destination (e.g. Squaw Valley Alpine Meadows) then any uphill access by gondola or chairlift on any part of the destination shall be considered open. If an eligible Ikon Pass destination is closed due to any other reason, including but not limited to high winds, lack of snow, or avalanche, the destination closure does not qualify for COVID-19 closure credit. The decision to close an Ikon Pass destination due to COVID-19 is at the sole discretion of the destination’s management team. For Ikon Pass destinations that offer night-skiing, the closure of night-skiing due to COVID-19 does not qualify as a destination closure for credit.
  • Credit amounts will be based on the 20/21 Ikon Pass holder’s actual purchase price paid for the 20/21 Ikon Pass product, less pass insurance, if applicable.
  • Credit amount will be issued in the currency by which the 20/21 Ikon Pass product was purchased and shall not exceed the actual purchase price paid for the 20/21 Ikon Pass product.
  • Credit for any 20/21 Ikon Pass product will be applied to the account profile of the actual pass holder whose name is associated with the applicable 20/21 Ikon Pass product, and will be available for use towards that pass holder’s purchase of any one 21/22 Ikon Pass product. Credit is non-transferable.
  • Credit cannot be redeemed for cash value and no refunds or additional credits will be issued if the purchase price of the 21/22 Ikon Pass products purchased is less than the amount of the 20/21 credit.
  • If there is a price difference between the amount of the credit issued for the 20/21 Ikon Pass product and the Ikon Pass product purchased for the 21/22 winter season for whatever reason, including price increases, pass holder age or eligibility for certain discounts, the purchaser will be required to pay the price difference. Ikon Pass, Inc. will not issue partial refunds or credits if the cost of the 21/22 Ikon Pass product is less than the credit amount, and any remaining credit amount will be automatically forfeited upon the pass holder’s redemption of the 20/21 Ikon Pass credit for their one 21/22 Ikon Pass product.
  • Credit cannot be applied toward an individual destination mountain pass, frequency or ticket product. Credit may only be used for the purchase of a 21/22 Ikon Pass product, and any unused credit amount will expire at such time as 21/22 Ikon Pass products are no longer available for sale.
  • Adventure Assurance is only available on 20/21 Ikon Pass product purchases that are paid in full at the time of the deferral request or credit issuance. Pass holders enrolled in the 20/21 Ikon Pass payment plan may only defer their purchase in exchange for a credit or be eligible for a credit toward the purchase of a 21/22 Ikon Pass product, if all payments are paid in full either prior to or at the time of the deferral request or credit issuance.
  • There is no fee associated with Adventure Assurance. Other than as expressly stated here, all terms and conditions applicable to Ikon Pass product purchases remain in full force and effect and Ikon Pass products continue to be non-refundable.

    Terms on this page updated as of 9/19/2021.

    For updated terms go to: https://www.ikonpass.com/en/adventure-assurance-program